1.Shipping Guarantee
Dear customer, after you make an order in shop agmmobile.com, AGM promises to ship within 7 days. (Excluding legal holidays).
2. Returns & Refund Guarantee
Scope of Guarantee
All products purchased from shop.agmmobile.com have the Returns & Refund guarantee. The products bought through the website will be protected if the items that the buyer received are not as described.
The following situations are not included:
1. The item you claim is not as described, but we can provide proof that the item is true.
2. Items are as described, but the buyer no longer want them. (Please contact AGM service first, and the buyer need to afford the extra money).
3.AGM have reasonablereasons to believe that it is artificially vandalism.
Returns & Refund Guarantee
If the products are not as described or have non-human made quality problem in 15 days after the buyer receiving the parcel, the buyer can submit return requests, AGM will resend you a new one or refund you full money after checking.
Returns Shipping Fee
- Items are as described, butthe buyer no longer want them, the buyer should afford the shipping fee by yourself.
- Items are not as describedor have non-human made quality problem in 7days after you receiving the parcel, AGM afford the shipping fee.
3.One-Year repair warranty
Products bought in agmmobile.com can enjoy a 12 month warranty from the date when the parcel is receiving. (Exclude vandalism).
The non-human made issue service will be free of charge.
Human made issue will be charged by service center after further analysis.
AGM aftersales service in US
contact on service@agmmobile.com